HTTP Error 411 Length required

Introduction

The Web server (running the Web site) thinks that the HTTP data stream sent by the client (e.g. your Web browser or our CheckUpDown robot) should include a 'Content-Length' specification. This is typically used only for HTTP methods that result in the placement of data on the Web server, not the retrieval of data from it.

411 errors in the HTTP cycle

Any client (e.g. your Web browser or our CheckUpDown robot) goes through the following cycle:

• Obtain an IP address from the IP name of the site (the site URL without the leading 'http://'). This lookup (conversion of IP name to IP address) is provided by domain name servers (DNSs).
• Open an IP socket connection to that IP address.
• Write an HTTP data stream through that socket.
• Receive an HTTP data stream back from the Web server in response. This data stream contains status codes whose values are determined by the HTTP protocol. Parse this data stream for status codes and other useful information.

This error occurs in the final step above when the client receives an HTTP status code that it recognises as '411'.

Fixing 411 errors - general

This error seldom occurs in most Web traffic, particularly when the client system is a Web browser. The problem can only be resolved by examining what your client system is trying to do then discussing with your ISP why the Web server expects a 'Content-Length' specification.

Fixing 411 errors - CheckUpDown

This error should simply never occur on your CheckUpDown account. If it does, it typically indicates defective programming of our systems or of the Web server which manages the site. The 'Content-Length' specification is irrelevant to the type of access we use when we check your URL.

Please contact us (email preferred) whenever you encounter 411 errors - there is nothing you can do to sort them out. We then have to liaise with your ISP and the vendor of the Web server software to agree the exact reason for the error.